DELIVERY POLICY

Once we are in receipt of your order you will be issued an email confirming stock availability and an estimated delivery/despatch date for your goods. The vast majority of our goods are despatched within 1-2 working days from receipt or your order.

Product Availability

Many of the products you see on our website are held in stock on our premises and are despatched within 1-2 working days from receipt or your order. Some new items will need to be ordered from a 3rd party supplier which may cause a delay on certain items being dispatched. should this be the case you will be notified on your estimated delivery/despatch date email.

Next Day Courier Service

Most goods are despatched using our next day delivery service this is based on orders received before 12.00pm and all items being in stock in our premises or with the Manufacturer / UK Importer. This service is only available on working days this is NOT a guaranteed 'next day delivery' service. All other items are sent via Royal Mail recorded delivery service.
Please note that all deliveries require a signature on delivery. We DO offer you the option to have you're goods delivered to an alternative address to the billing address of the card you used to pay for your order to aid you in this matter.

Carriage Costs

All goods sent via our next day courier delivery are charged at a rate of between £2 and £50 depending on the size and weight of the item(s).
Small goods products are despatched via Royal Mail 'Recorded Delivery Service' and charged at a rate of between £1 and £15 depending on the size and weight of the item(s).
If you are ordering online, the carriage costs are calculated and displayed to you before you place your order. If you are ordering by telephone, please confirm the carriage costs with the member of staff taking your order.